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As others have previously mentioned, the following suggestions would make the Link client platform much better: 1. you should be able to delete client data - totally delete the file and all of its contents. 2. you should be able to add more than one email to a file, especially for MFJ taxpayers. 3. there should be a section to account for quarterly estimated payments for federal and states. 4. the list of documents turned in the PY should roll over so the client can make sure they are not missing any documents.
The Virginia Form 500 is required to be submitted for NFPs with a 990-T (located in VA). However the only state you can get with the 990s is CA. Therefore we have create a second entity on the corporate side and re-enter all the information for the organization a second time. It would be far more efficient to make the VA Form 500 available as a state form under the 990s.
Screen 1, New York Information, has a checkbox New York City Return. This finally triggered the NYC forms to populate. Of course this was in addition to completing additional data needed in Screens 42 to 50 specific to New York State and City.
My support call today was great, she was very friendly and helpful.Come to find out, when I shared my screen I found out that her cursor was removed from some recent update on Lacerte's side, bad bad bad idea as that was a super helpful tool. Please bring that back. The Lacerte rep's want it back, they were surprised when it vanished as it was a good tool.
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When entering a W2 it says box 16 state, wages if different. That box should just say State Wages and actually show the amount that was carried from Federal. I don't like that it doesn't show the actual amount. Then you can choose whether or not you need to override. When checking a return, it is easier to review a return when show the actual amount that was carried forward. Also, not really a "feature" but on the W2, put all of the state info together. You enter in the state withholdings in one spot, then scroll down a lot to enter in the State name and ID. Then there is an override spot for state wages, income, and tax withheld. It's confusing and weird. Why are there 2 spots to enter boxes 16-19 on the state?
We need to be able to create and/or print a "hold" slip for clients we are currently working on that we still need information/tax docs to finish. That hold slip we print should have the client information listed (name, SSN, DOB, Spouse, email, phone numbers, etc) with a spot to type a reason of what the returns needs to finish.
The ability to have a keyword for the Bank Name and maybe the last 4 digits of the account number would be helpful to add to the Client Letter. This populates on the Financial Transaction Summary but it would be nice to have that right on the client letter for clients to easily check.
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