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3566 Ideas

Carrying forward NOTES to 2025 PTO versionNew

It appears that PTO has taken a step backwards in the name of "collaboration" (a large percentage of users are sole practitioners so we don't need to collaborate with ourselves).  I key in 2 sets in the Notes field - one is Carryover applicable year after year, and the other relates to the upcoming year only.  The sections are separated by a space.When you set up a 2025 return from a 2024 return (1040), the Notes section is now gone and replaced by a BLANK "Comments" section, again in the name of collaboration (thanks for thinking of us sole practitioners).  None of the Notes automatically carry over to the Comments section.  If you go back to the 2024 file, the notes are grayed out (as in faded and hard to read) and they are "read-only", which many will assume that you can't copy & paste them to the 2025 Comments section.I went through a lengthy tech support call and the only good thing is that you CAN copy/paste (manually - tedious process) each set of Notes to the Comments section for the following year, but you lose the formatting so my 2 sections all run together and have to be reformatted.  I have roughly 200 clients and if nothing is fixed, I will have to do this 200 times.The EASY fix, which should have been obvious to the coding folks, is to have the prior year Notes automatically copy/pasted to the Comments section during the conversion routine from 2024 to 2025.  There is still plenty of time before tax season so I IMPLORE the coding folks to fix this and maybe in the future when you are testing a new year's changes to the software, actually pull in someone who has done a tax return online before, because forcing people to go back to the previous year for critical Notes and having them squint at a faded version of the notes is beyond belief, AND also forcing them to do hundreds of manual copy/paste routines to get their years of critical notes into the current year file is NOT fun.  The program is supposed to get better every year, not worse.Thanks for fixing this. 

dfrycpa73Level 2

Ability to add ProConnect Advance User role to a custom role designed for QBO accessesDiscussion ongoing

The only 3 choices for giving the Advance User role in ProConnect to someone is to select "Advance User with books admin", "Advance User with books access", and "Advance User" (no QBO access).  For our Office Manager, I created a custom role that included most accesses to our Firm's books, just not our banking and reporting (could not see bank balances and couldn't print a firm P&L).  We needed to add Advance User to her role so she could print returns, e-file when payment was received, etc.  In adding this, the only choice that even came close was the Advance User with books access, which by default allows her to see our firm's bank balances, print our P&L, etc... and DOES NOT allow any changes or customization to take away anything. I called ProConnect to see if they could add the Advance User role for ProConnect to a perfected, custom QBO role, and I was told this wasn't possible... That the roles available were designed with a purpose.  Intuit lists the suggested roles for "Advance User with Books Access" are tax admins, tax preparers and reviewers.  Does any firm owner want a tax admin or tax preparer to have the ability to view the firm's bank balances at any given time, or the ability to print the firm's P&L?  The answer is NO, in my humble opinion.  This needs to be an added feature to custom QBO roles immediately!