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In a recent call with ProSeries support, I was linked to this article about how to make edits to the client presentation: https://proconnect.intuit.com/support/en-us/help-article/form-1040/using-client-presentation-proseries/L3TluBKvQ_US_en_USThe software appears to be designed to edit the Client Presentation template (when you have a 1040 return open), and to apply any template changes to all clients. I am unable to get any changes to stick - I update the language of the rude "get an education" message, save Excel, save the ProSeries file, then preview the Client Presentation and it still has the old rude message. I opened a different 1040 file to see if the template changes worked, and it also still has the old rude message.
It would be cool if there was a feature that allowed us to exact the email addresses of all the clients that have not provided their tax docs into one, BCC, type email. This would save use the time of emailing each and every client individually and separately.
Lacerte needs to go back to where the reference number in a diagnostic could be used in the search on the diagnostic screen to get a meaningful explanation. It saved tax preparers time and lessened preparers having to make phone calls to Lacerte. Why in the world was that ability removed? Instead of making the function better, Lacerte removed it. BIG MISTAKE!!!
My interaction with the support team was fantastic. They took the time to explore all options with me and walk me through the entire process. They're very patient, thorough and helpful! Thank you.
For example:- Under e-file PDF/Miscellaneous, "link to form" input field, I can type "46" to call the entry, but I have to use a mouse to select it.- Under depreciation, "method" input field, I can type "85" to call the entry, but I have to use a mouse to make the selection stay.It is a pain when I do a lot of them.--Click this link to vote. Like many good things in life, we have to fight for them.
Please add a time stamp or time entry field for status changes. This would allow the firm/accountant to be able to know the order to work returns by when they came in. Also would provide great information on alerting staff if a return has been sitting in a status for too long and needs to be checked on.
Rather than wait for a rejection because the TP or SP IP Pin is missing, it would be great if ProConnect would proforma over or show prior year IP Pin. We all know these Pin numbers are different each year but it would show that one was present prior and that we should need a new one for this year.
I love the little hints & short cuts that I learn about in the tax trainings. Every year we say to each other, I bet this program can do 1000s of things more than we're using it for, if we only knew all of the tricks & shortcuts. Is this something that you already offer or would consider making?
When I select to E-file estimated payments, the estimated tax worksheet is not included in the applicable forms to preview, and not included in the PDF output. I request to have an option to have this worksheet included even when estimated payments are E-filed, because it is useful to check how the amounts are calculated. Generally, I would like to have an option include a form which is not under "applicable" but under "all forms" on preview. There are reasons when a form is needed while it is not considered as "applicable" by Intuit. This idea is related to https://proconnect.intuit.com/community/proconnect-tax-idea-exchange/ability-to-include-any-form-in-pdf/idi-p/244778 .
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