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I used to use Lacerte (desktop version) and I was able to add a column to my default view that showed the tax returns due date. This was incredibly helpful for fiscal year end clients. It would be great if you could add this column on the tax returns list screen.
The EF Center Federal amount is showing 0 (zero) and using what was submitted as a balance due on the Form 4868 extension. This happens only on extended returns and only after you go into the file again and save the file. This started after the 5/13/2025 update or around that time. Confirmed with an agent that file is e-filing the correct data but is a final check before I e-file a return and would like this corrected. Tech support said to remove the e-file Form 4868 check box on the Federal Information Worksheet and the EF center will show the correct data.
If you can export your input to Excel/CSV, you should be able to import it. This should be in every type of return and every screen.
For the 2023 PRO SERIES software, I've had several clients send me letters adjusting the form 2210 underpayment penalty calculation error from PRO SERIES and issued them refunds from overpaying the balance due. Everyone of these had a 2022 return on file. Please look into this formula and correct it, I was told to post this here when I called PS and told them about it.
I would like to give 20 out of 10 for her excellent work knowledge and wonderful customer service.She is the best !!!! Anita Shirke
I am using the proseries professional product for the last several years and the first time the 2024 program client non payment or underpayment penalty calculated in error. Every client I serviced received a letter from IRS stating penalty calculated in error and they received a check from IRS. please help with the explanation.
Hello,Every tax season and every quarter when our firm needs to run Database Reports, we run into difficulties. Filters, modifiers, groups, and folders are all in different places. Then they each need to be selected in a specific order before printing. This system is very unorganized, frustrating, and not user friendly. In the future, can you make an easier way to streamline database reports?For example, make one place where you go to select clients by tax preparer, and by if they have federal estimates AND state estimates. Including having the list of selected clients go by full name (last name first).Thank you.
Hello,Another issue our firm keeps having is when we try to print database reports with more than four columns, it won't display the fourth or fifth column when it prints.Could Lacerte develop a printer preview version that allows us to zoom in or zoom out on a page for printing to enable having all four or more columns on it? Just like on other printer previews, people can choose to Fit on one Page, or No Scale, or Fit All Columns, etc.For example, if we need to print a report that needs to have Client Number, Full name (last name first), Taxpayer email address, Spouse email address, and another column, it doesn't all fit and only prints the final column on the final page.
May 20, 2025Krystle, you intended to send me a survey but sent me a link to the Tax Idea Exchange. LC users should not be posting surveys of representatives in this forum. Regards,strong silence Your message: "This is Krystle sending you a follow-up email about our interaction today. I'm glad I was able to resolve your issue with diagnostics. I would just like to remind you of the survey that will be coming in your email today. The survey responses are strictly based on my performance and our interaction, not the program, a 9 or 10 tells my team you were happy with me during the call! I would greatly appreciate it if you would fill that out for me. The survey should be above this email if you
Need to add current fees to column list for view in the 1040 individual list.Currently only allows previous year fees
Can you please add the how to make a payment online language to the 1040-V in Proseries? Currently only the information on where to mail a check is displayed. Would like the website and how to pay electronically to be shown also. 1040-V
Hi,Can you please add the Maryland Injured Spouse Claim form 502INJ to ProSeries?Thanks,Christine ColePicket Fence TaxForest Hill, MD
The IRS will not allow paper filed returns for the 990 starting in January 2022.Please update your software so Form 990 clients can file short year and 2 tax returns in the same year when a Form 990 client changes its year end. This is still a valid issue for 2022 and 2023.I have been calling proseries for over a year waiting for the updates.
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