Build better products with our product team
You should be able to customize the type of document you have uploaded in the Firm Documents section in Proconnect Tax. Right now you can only use what they have created. There are way more tax forms than what is listed and I would like to make one for 1099-SA for HSAs, etc.
On the Client Information screen, first name & initial are one input box creating an issue for clients who have two first names that aren't hyphenated. Maine state return is picking up the space in-between the first names as in indicator of a middle name but it is not. I was told that the only solutions were to add a hyphen to the name, or remove the space between the names. We want to avoid this as the tax returns will no longer align or agree to any names on their tax forms.
Currently calendar only prints to local printer. How can the calendar printer be temporarily changed to a different printer? I'm out of toner, but have access to 3 other printers.
Hello Intuit team,We"d like an option to export user details from the Manage Users page in the Lacerte/Intuit Admin Portal. Today we manually copy/paste, which is time‑consuming and error‑prone.Requested capability:Export all user records and selected subsets (filters) to CSV/ExcelInclude key fields (name, email, role, status, last login, firm/account, assigned products)Respect existing permissions and audit loggingThis would streamline user management and reporting for our admins. Thank you for considering this enhancement.Best regards,Dipak Sawant
The Personal Representative of a deceased taxpayer with a refund is not able to efile the tax return. Instead the program forces the Personal Representative to fill out the Form 1310. THE INSTRUCTIONS TO THE FORM 1040 SPECIFICALLY STATE THAT THE FORM 1310 IS NOT REQUIRED UNDER THESE CIRCUMSTANCES. SEET BELOW.Page 58 of the 2024 1040 InstructionsClaiming a refund for a deceased tax-payer. If you are filing a joint return with your deceased spouse, you only need to file the tax return to claim the refund. If you are a court-appointed rep-resentative, file the return and include a copy of the certificate that shows your appointment. All other filers requesting the deceased taxpayer's refund must file the return and attach Form 1310.
Someone with knowledge in the 5500 reporting area should review outputs to ensure functionality of letters and instructions. For example, for an 8955-SSA that is setup to file electronically, the filing instruction tells the client to file by U.S. mail and it provides the address. There is no way to fix it. The instructions worked correctly for 2023 reporting, but not 2024. Very frustrating.
It looks like you are trying to set up the state (Indiana) estimates to allow for autopay. This option would really help as Indiana does not want estimates mailed in. They prefer auto pay through our software or online payments which is difficult for many clients. Will this be available for 2025 returns?
We have the option of printing Signature Forms to SmartVault. However, it changes the name to Government Copy which overrides any Government Copy we had already printed to SmartVault. It would be helpful if the name could stay Signature Forms to prevent us from having to go back, change the name & then print another Government Copy to SmartVault. Also, a couple of years ago, the State form got removed from the print result for the 1065 program. You can choose Print to SmartVault & you can check both Federal & State, however only the Federal prints. This requires us to print the state Signature form as a separate step.
© 2026 Intuit Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
By accessing and using this page you agree to the Terms and Conditions.
© 2026 Intuit Inc. Tous droits réservés.
Intuit et QuickBooks sont des marques déposées d’Intuit, Inc. Les modalités, les fonctions, le soutien, les prix et les options de service peuvent être modifiés sans préavis.
By accessing and using this page you agree to the Terms and Conditions.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.