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3566 Ideas

R
rwolbromLevel 2

NY Help hoursNew

To All -I am on the East coast and get to work at 6:00 am. I had issues with Lacerte and had to wait until 9:00 am EST, therefore I had to wait three hours before I can get started.I think you need to have early hours for your East Coast customers. This is the busiest time of the year as well as August to October.please email me with a  response.Ricky Wolbrom 30+ year user

1
IRonMaN
Forum|Forum|3 years ago
A
Art LLevel 2

mmNew

2022 P'ship module. Form K-2. Upper right says "Print Form." How do I print just this form on portrait?

0
A
Forum|Forum|3 years ago
A
ajfmbhcpaLevel 1

Client LogNew

In the Client Log the user lists numbers instead of employee names. It would be very helpful for the partners to have a name when they have questions instead of looking up a number on a list to see who worked on the file

0
A
Forum|Forum|3 years ago
G
GoCanesLevel 2

Shareholders' Stockholders PercentagesNew

It would be nice to be able to print a report that lists all of the shareholders and their respective ownership percentages similar to what can be printed in the partnership module.

0
G
Forum|Forum|3 years ago
D
DanInHBLevel 2

Technical SupportNew

Brenda in technical support did a great job for me today. She really went over and above what was expected in resolving an issue. I think we should name our Technical Support All-Star Team and ask Lacerte to bonus those on the team each year! So Brenda gets my vote for the "Best of 2023" Technical Support. 

1
IRonMaN
Forum|Forum|3 years ago
I
IhaveataxtogrindLevel 1

w2 total should not show state only amounts in the input fieldNew

When you input amounts for different states in the W2 section, you are instructed to put an S next to a state amount if it should be a "state only" amount that does not affect the federal total.  However, even if you do, the total that displays will include the "State only" amount.  The 1040 form does not appear to include the state only amount, but if you are looking at the input screen, the state only amount will be added to the non-state only amounts in the federal total box.  This should be addressed, as it is confusing, particularly if there are several W2s affecting the return. 

0
I
Forum|Forum|3 years ago
K
KatkahnLevel 1

Prompts to Efile EstimatesNew

Last year, when efiling a corporation or individual who had estimates scheduled to pay electronically, the system prompted that there were estimates to efile.  This year, those prompts are gone. I found them very helpful reminders since you have to send state estimates separately for individuals and federal and state estimates separately for corporations and, without the prompts, some estimates may not be sent electronically.  Please put back those prompts!

0
K
Forum|Forum|3 years ago
D
DustyrexLevel 2

Alert Me Before Authorizing a Return in BasicNew

Before automatically authorizing a return (upon printing, efiling, whatever), how about a pop-up box that gives us the chance to either not authorize or confirm the authorization?  I have had instances when I inadvertently tap the right-click on the mouse and it selects "Print Form".  Then it automatically authorizes the return.  (And automatically gives me a useless printout of the input screen without the courtesy of a dialog box -- we all know the "Cancel" button is useless...)  There are legit reasons that I might not want to automatically authorize all returns.   (Maybe that is a return that I set up to do some dummy calculations?  Maybe that client will decide they don't want me to prep their return?)When I start getting close to the 50 return limit, the software gives me a warning pop up before authorization, so I know this is possible.  I just want the ability to set up that warning before every authorization.  Your customer service didn't have a solution for this when I called, so I am guessing there is not a setting I can tweak from the current options. But that would really be nice to have...because every return that is authorized costs me $$$, so I can't spare any!Thank you!

11
R
Forum|Forum|3 years ago
J
Jmany1Level 1

Form 8936New

Form was new to me .  The person that helped solved my problem quickly andprofessionally.

0
J
Forum|Forum|3 years ago
B
BATCPALevel 1

Qualifying Surviving Spouse filing statusNew

Has anyone filed using the Qualifying Surviving  Spouse Status with a grandchild as the dependent child.  All other qualifying tests have been met but the child in this case is a grandchild ( legally adopted) from another family member in crisis.  A joint return was filed in 2021 with the deceased spouse.  The remaining spouse did not remarry in 2022 or 2023, and continues to maintain a home for this dependent grandchild that is the principal place of abode for this child.  I fail to see why this child does not qualify for the grandmother to take the Qualifying Survivng Spouse filing status.  Any thoughts?

3
sjrcpa
Forum|Forum|3 years ago
O
othmaneB_8532Level 2

Ohio S Corporation Return does not include the Department of Taxation mailing addressNew

Ohio S Corporation Return does not include the Department of Taxation mailing address, instead it shows the following lines:<@OHSMainAddr3><@OHSMainAddr4><@OHSMainAddr5>

1
Jim-from-Ohio
Forum|Forum|3 years ago
M
msdavis1326Level 2

Add Form 8804 to ProseriesNew

Add Form 8804 preparation to ProSeries either 1) as a separate supported calculating or non-calculating form within the Federal 1065 module with a clear warning that it can't be e-filed or 2) as a separate "state" module like the FBAR module such as to allow more detailed customization of foreign/domestic/ and other electing partners separate extension, payment voucher, mailing address, supporting forms, etc.(I would also be open to being consulted with regarding designing, building, or implementing this upgrade.)

2
L
Forum|Forum|3 years ago
J
JennyJLevel 3

EYEBALL for passwordNew

Would be nice to have the ability to view your password on log in

1
M
Forum|Forum|3 years ago
A
Art LLevel 2

nnNew

2022 P'ship CA. I  received Diag 58359. I was directed to enter a  1 in Code 105, screen 37, but there is no Code 105 on the input sheet. 

2
George4Tacks
Forum|Forum|3 years ago
D
dalectfpartners1040Level 1

Ohio Form collation and city collationNew

This is for Ohio users. We cannot get the subschedules to print in the proper collation order for Ohio IT1040 and "say" RITA Form 37.   Subschedules for Ohio are printing in the RITA return and vice versa. Thank you.Dale

0
D
Forum|Forum|3 years ago
M
MMMMMMMMLevel 2

AddressesNew

When entering an address in client data or Forms W-2 and 1099-R the state and city populate by entering a zip code. This ONLY WORKS when both city and state are blank; it adds but does not override - not good. Also this feature should work ANYWHERE there is an address, e.g. Schedule C, Schedule E, Form 8283 etc.

0
M
Forum|Forum|3 years ago
M
MMMMMMMMLevel 2

Tipped employeesNew

When adjusting Social Security wages (box 3) it automatically adjusts Social Security (box 4) but when adding an amount to Social Security tips (box 7) Lacerte should recognize that this is part of earnings subject to FICA and readjust SS (box 4) back to what it should be.

0
M
Forum|Forum|3 years ago
M
MarcBCPALevel 2

Two passive loss K-1sNew

Lacerte says that a return with two or more K-1 losses cannot be filed electronically due to system limitations even though this was not an issue in 2021 or 2022.Why anyone would use Lacerte is beyond me.  

3
IRonMaN
Forum|Forum|3 years ago
J
JamesBCPALevel 2

Form W-2 Box D - Control NumberNew

W-2 Forms included box d control number. Although it is not a requirement, it is filled in on most of my w-2 entries. My prior software did include that as an input while preparing a return and I would like to continue entering that as a good security feature.

3
dkh
Forum|Forum|3 years ago
M
MichelleHLevel 2

Provide an override for the election statement to opt out of bonus depreciationNew

I am unable to override the election statement to opt out of bonus depreciation which was carried forward (proforma'd) from the prior year program. I had made a blanket election to opt out of bonus depreciation on a partnership return in 2021.  It should have been an annual election but the program has carried it forward to 2022. I do wish to take bonus depreciation in 2022. There was no diagnostic warning of this.  I was able to override and claim the current bonus depreciation.  The return would be fine to e-file except for the fact that I can find no way to override the election statement which will e-file with the return.  There should be a way to override the inclusion of the election statement.  

7
M
Forum|Forum|3 years ago
B
brenda4702Level 2

Form 8283New

It seems the only way to e-file a tax return with Lacerte and have a charitable donation over $5,000 from a vehicle is to send a Form 8453 and to MANUALLY fill out a Form 8283.  I find it hard to believe that Lacerte will not generate this form and at least let me print it out to be attached to the 8453, that I have to go to irs.gov and manually print the form.It appears in the software that this is possible, but you will just get critical errors and caught in a catch 22 loop that will not let you make pdf attachments and will not generate the forms you need.I spent over 2 hours on the phone with customer service to find this out, hopefully it will save you a couple of hours!

1
T
Forum|Forum|3 years ago
U
us cdn taxLevel 2

E-file Florida Partnership ReturnNew

Other tax software allows for partnerships to be efiled with Florida, unsure Lacerte does not support this

2
U
Forum|Forum|3 years ago
R
RetiredbutnotLevel 1

tax due/refund displayNew

It would be extremely awesome of there was somewhere on the screen where the tax due/refund was displayed on a continuous basis (once it got recalculated) as I have used another program where the amount was displayed in the upper right-hand corner and it was so incredibly helpful and efficient. 

0
R
Forum|Forum|3 years ago
G
genevefallonLevel 1

k-1s: unique id printed on k-1New

I have a client who would like their partner ID numbers (an internal number, not EINs) printed on the k-1 so that they can distribute k-1s to partners automatically in their internal software.  In order for it to do it automatically it needs to have the partner ID number included on the k-1 somewhere.  It would be helpful to use the Unique ID number field and have the option to print it along the bottom of page one of the k-1.

0
G
Forum|Forum|3 years ago
J
jt18Level 1

Xzylia telephone assistance was excellentNew

Xzylia did a great job, was very caring and very helpful with the issue.

1
IRonMaN
Forum|Forum|3 years ago

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