NaplesChad34103

Level 3

anyone elses entire lacerte software suite been down for the count today?

Forum|Forum|3 years ago
March 24, 2023
22 replies
43 views

3 weeks from the tax deadline

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Level 2

Yes, can't get in this morning...

Let's hope it's resolved soon!

Level 2

Says my credentials can't be validated. what the hell. I can't believe this

Level 3

Same here, I am ready to start screaming

Level 2

Yes, on all machines.

Level 2

Unable to validate your online credentials is what I get

Level 3

Good to know I am not alone......are they planning to reinburse us for down time?

Level 3

Yes at $1 per hour.

NaplesChad34103Author

Level 3

we were able to get through support and just got "we are aware and working on it, just keep trying"

Level 3

Sounds like Mayor Pete got a new job at Lacerte.

Level 3

Same thing here - unable to validate credentials. Very frustrating.

Level 3

I am running software locally on my PC. Is anyone using their hosting software?

Level 3

I'm sure it works. Another intuit sale ploy,

Level 3

Same issue here as well. Oiy!!

Level 2

Same issue here.

Level 3

WT ef??? Me, too!

Level 2

Is there a "twitter" account to see live updates?

Level 2

Yes can't login either. Does it matter if you're DT or cloud?

Level 2

We are down over here. We were able to get in with limited access and it stated, "A problem occurred while checking Connected Services. You may need to Sign In again to use some features." Just what we needed for the 2022 filing season!

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