Level 2

Question

NYS e-file

Forum|Forum|5 months ago
January 31, 2026
33 replies
68 views

I understand that there is a delay with NYS for being e-file ready. Can't you allow me to at least print the

NYS return so that i can provide it to the client? I now have a backlog of returns that i will have to go back and print in addition to sorting out the e-file. Now that the availability date has been pushed back to 2/5, that is too many days and too much extra work! Regards, Stephan Z

ProSeries Professional

Show previous replies

L

li99_2

Level 2

This situation is completely unacceptable and unprofessional. We were approached well in advance of tax season to purchase the next year’s software, but when tax season arrives, the very software we invested in nearly a year ago is not ready. It results in a costly regression to completed returns, preventing us from printing or sending client returns for electronic signature. Consequently, I must explain to clients—who are accustomed to filing early in the season—why we cannot meet their expectations this year. The process is frustrating and unproductive, and I am highly disappointed with Intuit.

S

sarr80

Level 3

They just moved it again to February 12th. This is getting crazy. I am asking for reimbursement. It's them and not New York State. UtraTax can print and efile.

S

sarr80

Level 3

Date now moved to 2/12. Other software companies (UtraTax etc.) can print and e-file. Obviously a Proseries issue and it's costing me time and money.

V

violajr

Level 5

Got my fist accepted NY State returns today.

So efile is working. It is just a lot of extra work to manual create the signature form for clients.

T

taxman42

Level 5

how do you send the IT-2 in the return? Just curious.

Thanks for the info

V

violajr

Level 5

the IT-2 is only for paper returns. The information is all part of the efile submission.

E

EDauerman

Level 4

Hi,

I actually don't understand why there is a backlog on these returns. The state approved them on 1/7; so ProSeries is either waiting on the State and/or should explain why this is taking so long. It was also listed to be updated on 1/30 and then pushed backed to 2/5.

Note: You can actually print but there is a big watermark "Do Not File."

I really hope this is resolved by Thursday.

M

MProS

Level 2

Hey all! I see I was not alone in this mess of not being able to print. I actually still continued to e-file like normal and I have received acknowledgments from the state but 3/4 days later. I also found out how to print the entire forms accidently. It might be a hassle but I think it will be easier than printing each NYS form/sch. separately. So what I had done was went to print client copy, clicked on preview and NYS is going to have the watermark saying Do not mail, efile only (which I feel like its fine since it is client's copy) and then I click out the preview and click on create PDF. the PDF downloaded is the complete package with the watermark on NYS forms. Hopefully this helps! but yes I have e-filed NYS returns and rec'd acknowledgments

T

tkarris

Level 4

Just click off the box that says 'watermark' and that DO NOT MAIL will go away. That box is in the print this client box off to the right side.

T

tkarris

Level 4

Looks like we can print all of NYS now. Good luck everyone!

N

nick2

Level 2

If anyone does NYC - are you able to generate the NYC S Corporation return or doesn't give the option yet? It wont even let me generate the return on my program

L

Louis1

Level 3

NYC S Corp has not even been released yet. They are destroying my business and costing me a fortune in lost time. I've been a Pro Series Customer since 1999 and this is the worst I've seen from them.

N

nick2

Level 2

its real crazy - support had no clue what i was referring to

V

violajr

Level 5

It looks like the New York State update overnight finalized the NY State forms, and we are now able to print them.

Hopefully our continued persistence helped move this forward. Either way, we appreciate that this step is now complete.

That said, a brief explanation of the cause of the delay and what was ultimately resolved would be helpful for our understanding. For now, since we can finally print, we will focus on our clients and move forward.

B

BIGPETE

Level 3

NYS is up and running!!

ALL OF MY 2025 NYS RETURNS HAVE BEEN ACCEPTED AND THE NYS TAX FORMS ARE PRINTING JUST FINE.

I PRETTY SURE THIS WAS A NYS PROBLEM...NOT PROSERIES

BobKamman

Level 15

This was reported yesterday by a Syracuse TV station:

(WETM) – If you use Intuit “Turbo Tax” to file your New York State tax return, you know that it can’t be filed right now. That’s because TurboTax needs a patch to accurately calculate NY taxes after last year’s “Inflation Refund” checks issued by the state. Intuit, which owns Turbo Tax, says the fix should be installed by February 4. An 18 News Digital user sent us the notice he received from TurboTax after it couldn’t file his taxes right now

18 News Digital reached out to Intuit for comment, and got back this information: “Recently, an issue related to New York’s Inflation Refund Checks caused select New York state tax returns to not be accepted. We have identified the issue, and a fix is expected to be implemented by Wednesday, February 4. We are actively coordinating with the state of New York and are communicating directly with any filer impacted to ensure taxpayers in the state of New York can file their taxes as soon as possible with complete confidence that they are getting their maximum refund, guaranteed.”

Turbo Tax is one of the most popular tax preparing software programs, with an estimated 42-45 million people using it yearly.

G

Glossy847

Level 4

I ran an update this morning and now I can print the NYS tax return Printed out 3 returns within the hour with no problem

Show more replies

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded