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Level 2
January 31, 2026
Question

NYS e-file

  • January 31, 2026
  • 33 replies
  • 68 views

I understand that there is a delay with NYS for being e-file ready.  Can't you allow me to at least print the

NYS return so that i can provide it to the client?  I now have a backlog of returns that i will have to go back and print in addition to sorting out the e-file.  Now that the availability date has been pushed back to  2/5, that is too many days and too much extra work!  Regards, Stephan Z

33 replies

Level 2
January 31, 2026

I am also having the same issue. Pro Series Professional isn't even allowing me to print the NYS return to give the client a complete set. 

Why are NYS forms not ready until 2/5/2026? 

Level 5
January 31, 2026

This is total ridiculous.  The forms are ready to efile but we can not print them.  Lets your act together Intuit.  I have clients that want to file their returns but since we can not print them yet the can not review the returns.  What good is efileing if we can not print.

The date keeps moving out for NYS was Jan 26 then 29, 31 and now Feb 5.

Level 4
January 31, 2026

It's not NYS holding this up. I just talked to someone that uses TaxAct and they have been e-filing for days with no problem

Level 3
January 31, 2026

I used ProSeries for many many years i.e. greater then 25 to do both personal and business returns but about 5  years ago I migrated all of the business returns to Drake because ProSeries prices were getting ridiculous.  Since I purchase the complete Drake package each year (which is way less than ProSeries wants for just the 1065/1120 package) I tried a couple of personal returns on it for clients who are in a hurry to get their returns filed bcause they are leaving for warmer climates.  I got them e-filed on the 26th with absolutely no problems.  Needless to say this is my last year for ProSeries.  And, I am now starting to use Drake accounting this year so goodbye Quickbooks also.. 

Level 4
January 31, 2026

Was it easy to migrate all client's info to Drake? I also heard Tax Act was very good.

Level 5
January 31, 2026

Yeah. This is BS. I wonder if turbotax can effile NY? Have to keep rescheduling clients and some are going else where. This is unbelievable.... Costing me clients and money by these delays.

shf1957
Level 6
January 31, 2026

Are we sure it's not New York State that has not approved their own program?   I looked on the web and ProSeries is a qualified provider!    

Level 4
January 31, 2026

I spoke to an accountant that uses TaxAct. She has filed over 26 returns already, came back acknowledged. This problem seems to be that we just can't print NYS at all. 
I think we can efile, but without a copy for the client to review, that would be a bad idea. 

Level 2
January 31, 2026

ProConnect, another Intuit product, is able to print and e-file NY returns. Not sure where the disconnect is. It makes me think ProSeries is at the bottom of their pecking order.

Level 4
January 31, 2026

I just called and complained again. They still insist it's NYS that's holding things up. There is literally no work about on this. We simply can't print NYS at all. 
I think everyone should take a few minutes and call and complain to Intuit about this. Squeaky wheels might get heard. 

Level 4
January 31, 2026

BTW, it seems to be just NY. I scanned through forms availability and looks like most if not all other states were finalized. 

BobKamman
Level 15
January 31, 2026

They can sympathize with the value of your business declining because of production delays.  Same thing is happening to them. 

Level 3
January 31, 2026

The more I ponder this situation I get more upset BUT I wonder if this is Intuit's way for pushing customers to go to the online ProConnect.  They have got rid of desktop Quickbooks thereby forcing customers to use the online version which is a virtual POS and it looks like they are trying to do the same thing with ProSeries now.  There was a comment on here stating that the ProConnect product is allowing return printing and e-filing.

BobKamman
Level 15
January 31, 2026

The NYS Department of Taxation and Finance has a web page showing what software is approved.  Some programs (like TaxAct and Drake) are approved for 2025. Others are not:

 https://www.tax.ny.gov/pit/efile/homepc.htm 

So when Intuit says "the problem is with NYS," what they mean is "the problem is that NYS has not yet approved our software, and either we don't know why or we aren't going to tell you."

 

Level 5
January 31, 2026

I notice that Intuit Lacerte has not been approved by NY for 2025.

Level 5
February 2, 2026

Intuit is definitely making us look very unprofessional. Very unhappy with support. They don't even have the decency to update us on what the problem is and who's at fault. Pathetic.... 

IntuitKatie
Moderator
February 2, 2026

Thanks so much for the feedback. We will give this information to the right department. Our best resource we have is the forms availability page. We understand the frustration around waiting for final forms and appreciate your patience.

Level 5
February 2, 2026

 

Katie,

The primary goal here is to allow us to print the forms so they can be provided to our clients for review and acceptance. Since these forms are approved for e-file, they are not being mailed to the state agency, which makes client copies essential.

We agree that applying a watermark to avoid confusion is a reasonable solution. However, completely disabling printing when e-file is allowed creates a significant operational issue. This needs to be resolved as soon as possible, and more importantly, it must be addressed in a way that is allowable for future years so we do not face the same problem again in 2026.

Please ensure this issue is escalated to the appropriate teams immediately and that printing access is restored as soon as possible. The current limitation is negatively impacting a large number of preparers, disrupting workflows, and costing firms potential business and credibility with clients.

We appreciate prompt attention to this matter and look forward to a timely resolution.