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Level 4
July 29, 2021

Opting out of CTC Advanced Payments

  • July 29, 2021
  • 1 reply
  • 6 views

Has anyone else heard from clients that opting out of the advanced payments of the child tax credit is next to impossible through the IRS website? 

I tried setting up an account this morning through ID.me and the site is useless! Has anyone had any success? I get to upload my driver's license and the site just spins until it times out!

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    1 reply

    dkh
    Level 15
    July 29, 2021

    I was helping a client set up an IRS account - well, at least we were trying to - on Monday.    We can't get past the financial account verification screen !

     

    qbteachmt
    Level 15
    July 29, 2021

    "We can't get past the financial account verification screen !"

    As I understand it, if your client has frozen their credit, it won't go through with that method.

    Don't yell at us; we're volunteers
    Level 4
    July 29, 2021

    @qbteachmt Do you have a source for this?

    "As I understand it, if your client has frozen their credit, it won't go through with that method"