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barb1948
Level 2
January 25, 2021

deleting documents before upload.

  • January 25, 2021
  • 4 replies
  • 17 views

I see file folder under my Documents list, but thay have no files in  them, and there are severl duplicate file folders.  How to I delete all these and start again?

    This topic has been closed for replies.

    4 replies

    itonewbie
    itonewbie
    Level 15
    January 25, 2021

    Which Intuit professional tax product do you subscribe to?

    Where are these folders and documents you referred to?

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      B
      barb1948Author
      Level 2
      January 25, 2021

      I am a client and tax preparer sent intuit interactive program.  I'd like to send a screen shot of where I am stuck.  how can I do that?

      B
      barb1948Author
      Level 2
      January 25, 2021

      B
      barb1948Author
      Level 2
      January 25, 2021

      did you receive the screen shot?

      itonewbie
      itonewbie
      Level 15
      January 25, 2021

      In that case, you should approach your tax accountant for help.  This is a peer-to-peer support site open only to tax professionals who use Intuit's professional tax products.  Your accountant should be able to provide you with further guidance.

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