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Michael21
Level 1
March 29, 2020

At document review the system froze

  • March 29, 2020
  • 2 replies
  • 15 views
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    2 replies

    itonewbie
    itonewbie
    Level 15
    March 29, 2020

    Which tax product do you use?  A bit more context about this "document review" will help.

    ---------------------------------------------------------------------------------Still an AllStar
      jenhorton
      jenhorton
      Level 4
      March 30, 2020

      You might also try this thread; Lacerte has been having issues this year and your issue may be the same as the issues I and others were having with a blank screen and system freeze.

      https://proconnect.intuit.com/community/lacerte-discussions/discussion/re-esignature-individual-module/01/73307#M14111

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