My client don't have First name as per SIN and has only Last name. I am trying to efile but getting error. T856 "Please check the spelling of the taxpayer’s surname name"

Forum|Forum|6 years ago
June 3, 2020
4 replies
9 views

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ProFile (Canada)

This topic has been closed for replies.

F

FabTheOriginal

Level 4

Thank you for using ProFile,

ProFile will not allow a return to be transmitted without first and last names. I would suggest contacting CRA and asking them what's the best way to proceed. They might suggest that you paper file.

Fab

H

Hapinder

Level 2

I have same problem with return without first name. Please advise do I need to paper file my client’s first return?

L

Ladytax

Level 4

I bet these are new arrivals to Canada. Ask for the documentation they received when the SIN was issued. Even that won't guarantee it was entered in the CRA system correctly. I have also been successful calling the efile helpdesk. 1-800-461-1806.

P

Pro4

Level 8

Hi, thank you for using Intuit ProFile Community

As mentioned in this thread you should consult CRA for available filing methods. The CRA filing requirements and error checking for electronic filing require a first and last name: not sure whether or not CRA has a workaround for this.

Hope this helps

S

Shriya

Level 2

How did you manage this issue?

I am facing same problem. Any help would be great.

L

Ladytax

Level 4

Ask the client for their SIN card. If you still don't have it accepted then phone the efile helpdesk in your area. Currently efile is closed Jan 28 2022 until Feb 21, 2022

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