Level 3

Question

Is Anyone having Print Issues on Version 2020.3.0?

Forum|Forum|5 years ago
February 23, 2021
6 replies
11 views

Since we loaded the new version, the spooling to print is taking so long, even to print a single page, there seems to be a delay before it begins to show it is printing.

It is happening on all PC's in the office and only in Profile T1, is anyone else experience a delay before the printing starts?

ProFile (Canada)

This topic has been closed for replies.

F

forjack

Level 2

Now that you mentioned it... yes, I had a problem with one tax return, there was a 20-30 second delay. Otherwise, there is a noticeable, 2-4 second delay.

J

JamesCampbell

Level 6

i am experiencing the same.

T

Titan Tax

Level 3

Yes, I cannot print anything since new version, profile support has been useless!

F

Flyboy4040

Level 3

Yes i am having the same issues. Some wait times are as long as 15 seconds per form and at times even locks up. The other years work fine, just 2020. Very annoying and time consuming.

F

forjack

Level 2

A few days ago I experienced a wait time of at least 30 seconds with one tax return-but it was an isolated incident. However, I find it quite annoying when printing just one form, that there is a delay of +/- 4 seconds-when I print several separate forms, it certainly adds up.

CVtaxAuthor

Level 3

Building the PDF's are horrific, I can wait up to 2 minutes and then it craps out half the time and I have to shut down Profile and reopen, some files I have to do it 2 - 3 times before it will build the PDF. ( counted 178 in one day). It is pretty sad when it takes longer to print the file than it does to prepare it!!!

I can't tell you the hours spent waiting for Profile to print, and again as everyone is saying, it is only in 2020, but they refuse to fix it. We are in the peak of tax season and HOURS a day are wasted on printing. I have been with Profile for 26 years, this is the worst it has ever been. Each year it gets worse but this year tops everything. Intuit really does not care about Profile, their focus is Turbo Tax, they are trying to corner the market, even with our clients.

It will be my last year with Profile, they are slowing down my production and costing me thousands of dollars and just keep saying, we MAY fix it by the next update.. I doubt it will be done this tax season.

S

Serbster

Level 2

Yes I am also having the same issues as well as when ever I print out any schedules or forms it will print out a blank page. is anyone else having this issue and is there a fix

A

agcpc

Level 2

My issue with the print thing is that it is 'skipping' printing some letters and invoices on the files. Also some T1 Remittance. Some print, some don't. I have to go back in to every file that's been skipped and manually produce these. Who knows what else it isn't selecting. These items are all selected in the options. When I updated to 3.5 it totally pooched my file paths as well. These I have mostly figured out but this print thing is troublesome.

J

JamesCampbell

Level 6

i have not had any issues so far? that i noticed. you should call the help line and maybe they can walk you through a process to fix the issue? hope you get it straightened out. good luck.

F

Flyboy4040

Level 3

Print issues? oh ya, Every time I populate a PDF to send out a return, my printer then only prints one side. So every PDF populated I have to go to print options and reset the options, very annoying and time consuming. Every TIME. I called profile about it, the she had not heard anyone complaining about this. I also raised some software issues, so i was given a case number to call back with if i wanted to. No one was going to contact me about it. very frustrated this year. My program has locked up several times already also.(alt,control delete!)

H

HowardW

Level 2

More than a "delay". Profile becomes unresponsive!

M

Mario B

Level 11

Not sure why you would be using vwrsion 2020.3.0, we are on 2023.5.0

A

agcpc

Level 2

Read the date on the question. The original date of the ORIGINAL question was February of 2021, and it was not me who asked. My reply to the ongoing thread was made March of 2022. OLD POST.

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded