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Level 5
March 9, 2024
Question

Wondering if there is a system glitch. Today my efile homebase is only giving me the option to e-file federal returns not state?

  • March 9, 2024
  • 3 replies
  • 12 views
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3 replies

IRonMaN
Level 15
March 9, 2024

It's not giving you the option or the federal and state returns are just not grouped together in the EF homebase?

Slava Ukraini!
chiodoincAuthor
Level 5
March 9, 2024

They are no longer grouped together but if I search a client individually they are grouped together.

IRonMaN
Level 15
March 9, 2024

Click on the heading in the first column and that should alphabetize them

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
March 9, 2024

So none of the clients state returns show up in the EFCenter? 

Even if you click the header above the name column and organize them alphabetically?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
chiodoincAuthor
Level 5
March 9, 2024

Yes.  It is weird because I didn't have any trouble yesterday with efiling federal and state together. Now only my federal show up unless I do a client search

Just-Lisa-Now-
Intuit Community Champion
March 9, 2024

I notice that if I open a clients federal return, then save and exit, then I open another clients federal return, save and exit then go back to the first client and open their state return, now that clients federal and state returns are split up in the EF Center when I organize by Date Modified

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪