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Level 1
April 15, 2025
Question

windows crash, got fix but I lost all tax return data from my Proseries home base view!!

  • April 15, 2025
  • 4 replies
  • 19 views

I am going crazy! a day before deadline! and lost all the information.... anyone awakes 🙂 to help me on this situation.

 

This topic has been closed for replies.

4 replies

Jim-from-Ohio
Intuit Community Champion
April 15, 2025

Did you get your computer back running or get a new computer?

If the data is not there, you can restore from a backup.  Do you have a backup of the data?

Level 10
April 15, 2025

If you can find your data files but they don't show in proseries there is a way for proseries to re-index (or something.)

I think this might be it (It;s been several years since I had to)

Open Proseries, Open a homebase view (IE 1040) Click on the homebase button, scroll down to homebase maintenance (Click) then choose a directory to scan.

Hopefully I got that right

 

Just-Lisa-Now-
Intuit Community Champion
April 15, 2025

If you have all the data files, hopefully you back up on a daily basis, and theyre back in the data folder, run Homebase Maintenance from the Tools menu, that should sync up HB.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Skylane
Intuit Community Champion
April 15, 2025

If the data files are in the folder that they belong and it's only homebase you're missing... try homebase Maintenance should work. 

If at first you don’t succeed…..find a workaround