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Level 2
February 9, 2024
Question

Why hasn't my return been sent to the IRS yet?

  • February 9, 2024
  • 3 replies
  • 7 views

I efiled my return on 2-7-23 and when I update the status it still says return received by intuit. I have efiled other returns and they got accepted by the IRS in a matter of hours. I called intuit pro series technical support and they couldn't see any reason it hasn't gone through to the IRS yet. This is frustrating. Has anyone else had this problem?

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    3 replies

    IRonMaN
    Level 15
    February 9, 2024

    If the return has an energy credit on it, that is your problem.  Folks have been posting that those returns have been hanging in limbo.

    Slava Ukraini!
    Mary18Author
    Level 2
    February 9, 2024

    Yes they all have the energy credit on them.

    IRonMaN
    Level 15
    February 9, 2024

    Then that is the reason your returns are acting like they have a boat anchor dragging them down

    Slava Ukraini!
    Level 2
    February 9, 2024

    Yes, I have the same issue and I am not able to get any help from customer support.  They don't seem to be aware of this.

    Mary18Author
    Level 2
    February 9, 2024

    Yes I was on the phone with customer support for 1 hour and they couldn't tell me why they were hung up.

    IRonMaN
    Level 15
    February 9, 2024

    I don't know the real issue, but I can remember a couple of instances in prior years where there was an issue with a form and they held those returns for a bit until they fixed the issue.  When they got the issue fixed, the returns were rejected so that they could be re-transmitted with the corrected version of the form.  But like I said, I don't know if that is what is going on or if they have other issues mucking up the system.

    Slava Ukraini!
    IRonMaN
    Level 15
    February 9, 2024