Why do you reply to some of these posts?

Forum|Forum|3 years ago
May 6, 2023
3 replies
17 views

I am just wondering why you reply to some posts? I read posts that are clearly from fellow professionals and I have no hesitation in responding if I believe I can help resolve their issue/add to the discussion.

However, I read many posts that are clearly from TurboTax users. To my way of thinking, I don’t feel I should be spending $7000 annually for this program and then giving my knowledge away for free to someone who paid $50 for a program and is looking for free tax advice.

Am I wrong?

ProSeries Professional

This topic has been closed for replies.

George4Tacks

Level 15

You are correct and some of have this "canned" reply for those -

Greetings New User - ,

You’ve come to an Intuit site supporting tax professionals, and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support of the not so professional .

Have a wonderful day!

Answers are easy. Questions are hard!