The Forms Bar can have display issues if the Forms Cache gets damaged. Normally we see the Forms Bar completely blank but it depends on the extent of the damage.To rebuild that cache file (This does NOT impact customer data): Close ProSeries.Open File Explorer.Browse to the following folder: C:\ProWinYY\Forms (C:\BasWinYY\Forms for ProSeries Basic).YY represents the two-digit tax year.Locate, right-click and Delete the following files:cache.fdfiRNCACHEOpen ProSeries again and it'll rebuild new cache files. Let me know if that helps and if it does I'll get a request in to update the article to cover this issue as well.

Level 3

Solved

Why did my forms in use change order within my tax return and how can I fix that?

Forum|Forum|3 years ago
August 1, 2022
2 replies
23 views

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ProSeries Professional

This topic has been closed for replies.

Best answer by IntuitCharlene

The Forms Bar can have display issues if the Forms Cache gets damaged. Normally we see the Forms Bar completely blank but it depends on the extent of the damage.

To rebuild that cache file (This does NOT impact customer data):

Close ProSeries.
Open File Explorer.
Browse to the following folder:
- C:\ProWinYY\Forms (C:\BasWinYY\Forms for ProSeries Basic).
  - YY represents the two-digit tax year.
Locate, right-click and Delete the following files:
- cache.fdfi
- RNCACHE
Open ProSeries again and it'll rebuild new cache files.

Let me know if that helps and if it does I'll get a request in to update the article to cover this issue as well.

Just-Lisa-Now-

Intuit Community Champion

Ive seen this reported by others, no clue how or why this happens or how to fix it, it seems very random....have you exited the program and restarted? Does it go back to normal?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

D

dmjohnston1Author

Level 3

Yes, I have tried that and no, it didn't fix it. How frustrating!

Just-Lisa-Now-

Intuit Community Champion

I did see this option, if I right click in the blue bar at the very top of the Forms In Use List, Revert to Default...does that do anything? or maybe Close the Forms bar window and reopen?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

H

hkaelber

Level 2

IT seems that the ordering of Forms In Use issue remains unresolved. This is very inconvenient for those of us who have to perform a final review of returns prepared by staff. We have trained our preparers to prepare tax back up files ordered the same as the Forms In Use. While not so much of a problem when reviewing simple returns, it is a major problem when reviewing complex returns with multiple inputs. Can this issue be resolved???

Just-Lisa-Now-

Intuit Community Champion

Again, Im not sure its even something thats being worked on since it cant be duplicated on purpose.

@1569 do you have any info on this? Im wondering if its a network issue, I dont think Ive ever seen it happen on any of my clients on my stand alone set up.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

H

hkaelber

Level 2

Our firm has been using ProSeries for more than a decade. I've seen it happen this year for various types of new K-1s added to clients with an existing list of K-1's. Now, I'm working on a file that has Schedules A, B C, D, E, E2 and 15 K-1s with active related forms to each. At the very bottom of Forms In Use, Form 1098, Sch B, Sch C with related 4562, 8829 and Asset entry items. All at the very bottom of the Forms In Use - Forms Bar. All else seems to be ordered as expected. We are on a "stand alone" setup.

I've seen this issue occur in a Quickbooks chart of accounts setup. And in QB, you can always resort the order by alpha or numeric order. But no such resorting tool seems available and Revert to Default does nothing. Hopefully this additional information helps if someone at ProSeries takes the time to troubleshoot this issue.

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