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K
KMT Books
Level 2
April 30, 2022
Question

Why am I being charged a pay-per-return fee for a 990 when I purchased Proseries Basic unlimited with 15 free business returns?

  • April 30, 2022
  • 1 reply
  • 9 views

I purchased the Proseries basic with unlimited 1040's and 15 business returns. The software is asking that I pay a pay-per-return fee for a 990EZ when I have not used up my 15 returns yet; I am only at 10.

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1 reply

M
me112233
Level 4
June 1, 2023

Well, that's because the nice folks at proseries don't consider a not-for-profit to be a business.  Put another way, their sales pitch is misleading, they know it is misleading, and they basically think you should have noticed that Form 990 wasn't included on the list of return-types that you can use the 15 business returns for.  Nevermind that the accounting world thinks of From 990 as a business return, or that Form 990 is included in the "business software download" as defined by proseries itself.

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