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Level 5
March 13, 2026
Question

WHERE DID THE PREPARER CODES GO???? Can't believe this, on 3/13, days before a deadline!

  • March 13, 2026
  • 3 replies
  • 10 views

I don't know what wonderful update proseries did this time but all my preparer codes have been deleted! You have got to be kidding me! The Friday before a corp deadline and we cannot efile without manually entering all the information! What a joke. I have went in and re-added all information, and really hoping this is not going to happen again. Anyone else dealing with this?

3 replies

ljr
Level 9
March 14, 2026

You just scared the heck out of me - I just went to check and mine are still there. What's a little more stress this year. . . . . . 

Moderator
March 24, 2026

Hi @Tax Man Tan The unexpected behavior you have experienced regarding ProSeries Professional Firm/Preparer Options, has been reported.  We are looking into this. 

Moderator
March 31, 2026

Hi @Tax Man Tan The unexpected behavior you have experienced regarding the Firm/Preparer Options has been resolved. Please ensure your ProSeries software is updated to the latest version.