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Level 3
January 20, 2024
Solved

When I switch clients it does not ask me if I want to save the file. How do I add that? It did it prior years.

  • January 20, 2024
  • 2 replies
  • 15 views
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Best answer by Just-Lisa-Now-

I do the same thing, I make little "what if" changes just to see what might happen so I understand and I have been tripped up like that a few times..  I think the default autosave time is 10 minutes, so you may have just hit it at the right time.

Do your returns always have a state involved?  If you make it a habit to always switch over to the state prior to exiting when youve been tinkering around with a return it will always ask if you want to save prior to exiting.

2 replies

Just-Lisa-Now-
Intuit Community Champion
January 20, 2024

I have that happen from time to time and I freak out, I have my autosave set to 1 minute, I "think" if its just done the autosave and I haven't made any changes since it did it, t doesn't ask if I want to save when I exit.

When you reopen the client file, is your work not saved?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
January 20, 2024

P.S.  Its almost muscle memory for me now to switch over to the state on every return prior to exiting, then it ALWAYS asks if I want to save or not.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
February 14, 2024

Thanks for the report. This has been resolved in a recent update.