Intuit Community Champion

Intuit Community Champion

Question

We couldn't direct deposit your 2025 Form 1040 refund

Forum|Forum|2 months ago
April 17, 2026
2 replies
32 views

TP received this IRS letter in the mail. I verified that banking info on the return was same as successfully used for last 3 years…. The letter goes on to say he has 30 days to update his banking info or create an account with id.me….(TP is 85YO so, not a chance.

Does anyone know next step in IRS procedure? Will they mail a letter he can update or provide banking info?

IMO, the issue is/was caused by his bank and he should have a ‘conversation’ with them. Concern is that even if he updates his info (with no changes) that it will happen again.

ProSeries Professional

Level 15

The easiest option is to do nothing and patiently wait a few weeks for the refund check to come. But that doesn’t mean someone can’t harass the bank.

Slava Ukraini!

Intuit Community Champion

Author

Intuit Community Champion

Thanks… I am under the impression that there may be a few more steps this year before check issuance as a result of the exec order.

If at first you don’t succeed…..find a workaround

Level 15

No extra steps required. We had one that went the patience route. Got the letter, ignored it, and the check came without any additional effort.

Slava Ukraini!

Intuit Community Champion

Intuit Community Champion

lots of erroneous letters like this going out, did they get their refund ?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Intuit Community Champion

Author

Intuit Community Champion

@Just-Lisa-Now-
No refund

If at first you don’t succeed…..find a workaround

Level 15

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/irs-notice-regarding-refund/00/357793

IRS glitch apparently.

The more I know the more I don’t know.