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Best answer by sherfegl

I kept getting Error Code 54 on my submitted returns the past 2 days...

It says to update by software

Attempt # 1 - Clicked on "Update software"  Downloaded...Re-ran review diagnostics on the return....submitted it ..same error code 54

Attempt # 2 - Waited for "automatic software update" was downloaded...re-ran diagnostics on the return...submitted it...same error code 54

 

Attempt # 3 - Went to Update... hit " refresh Updates"  downloaded....Re-ran review diagnostics on the return...submitted it...same error code 54

 

Attempt # 4 Went to Update...hit  " download new products for all federal and states checked"   ...downloaded ...  re-ran review diagnostics ....submitted it...finally got return accepted

 

Apparently there was a problem with Update processing  using

a- Update installed products

b - Update automatically 

c - Update refresh

I basically had to treat all products as "new product"  download and install before it accepted the return... 

 

 


I uninstalled and re installed the program. Solved my problem. Thank goodness.

5 replies

Just-Lisa-Now-
Intuit Community Champion
February 22, 2022

That means form(s) in the return aren't finalized and ready to EFile yet.  If you run through the REVIEW button on the toolbar, it should show you which ones are creating the issue.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Taxman-64Author
Level 2
February 22, 2022

But there aren't any errors, I can't send any returns, they all come up with this 54 validation error. Updated the program over and over, same result.

 

Level 2
February 24, 2022

I'm having the same problem.  I have no errors.  I've updated, restarted, reconverted and it still gives me error code 54.  I can't file any returns either. 

Level 6
March 3, 2022

Hi all, here are the latest findings about this issue.

There are multiple variations of error code 54. Please check the below to see which applies to you.

  •  If you are seeing an error message that says something like, "Tax Year 2021 transmissions are not available. ProSeries is not ready to process Tax Year 2021 for this return." then there is nothing wrong with your updates. This means that the product you are trying to e-file is not ready for e-filing, and you will need to try again at a later date.
  • If you are seeing an error message that says, "The version of ProSeries you are using is no longer current. [...]", and you are unable to resolve the issue even after updating, please try the following as a workaround while we work on a fix:
    1. Start ProSeries
    2. Menu > Update > Select and Download New Products...
    3. Click next, and the updater should start running
    4. Let the updater run all the way through, and restart ProSeries and try e-filing again
  • If you are having a different issue or continue to see issues, please email a screenshot of your ProSeries version info (Menu > Help > About ProSeries) to proseries_engineering@intuit.com, including the version of the product you are not able to e-file in the lower window, and your username so we know it is you. Please include details about what you have tried and what issues you're seeing.

 

We apologize for the trouble, and thank you for your patience while we work through your issues.

Level 4
April 13, 2022

This issue started again today....Guys 3 days left. Sending you an email. with version please help.

 

Level 2
April 13, 2022

All - I just started getting this error this morning - awesome <eyeroll>

I tried all the "workarounds" and none solved the problem.  I then found "Refresh Updates For Installed Products."  It's the last choice under "Update."  It basically redid all the updates from fairly early on and solved the issue.  Good luck everyone!

Level 2
March 11, 2023

I have an issue in efiling NYC tax return for C Corp.  I get the error 54.  I have called lacerte technical support.  They are not much help.  Is there anyone who can help me.  IT is urgent

 

Level 2
March 11, 2023

I am getting Error 54 when i tried to efile a NYC corporate return .  I was able to efile NYS corporate return.  Unable to efile NYC corp return.  

I called Lacerte, no help so far.  I am wondering if anyone had this issue in 2023.

I tried uninstalling and reinstalling the software. It did not help.

Is there anyone out there who can help

Just-Lisa-Now-
Intuit Community Champion
March 11, 2023

Youve added onto a ProSeries posting, but Error 54 generally means an update is needed.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
May 25, 2023

This problem is not solved! Tax Year 2022. I repeatedly am receiving the 54 error messages for 1040NR extensions. Steps tried to no avail: 1. Open return and press F9; save return. 2. Update software. 3. Refresh update. 4. Uninstall and re-install 1040NR Program. (Windows 11. Professional Pro Series.) This has cost me half a day so far with no end in sight!

 

Just-Lisa-Now-
Intuit Community Champion
May 25, 2023

@GJTT 11  can you add onto this post, Ive tagged an Intuit employee about his situation

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/1040nr-efile-error-code-54/00/265636

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪