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Level 2
January 18, 2023
Question

Using Refund Advantage when selecting Direct Deposit, the system highlights in red two additional boxes, which are not needed. However, they reflect as errors.

  • January 18, 2023
  • 1 reply
  • 8 views
Bank check box is highlighted in  red, as well as  the the  prepaid card box.  Both do not apply but because they are highlighted they appear as errors.
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1 reply

Level 3
March 4, 2024

Did you receive guidance on this error? I am experiencing the same; however, Proseries is saying I haven't been approved for any of the methods, but my application is showing approved by both Refund Advantage and on my Intuit account.