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Just-Lisa-Now-
Intuit Community Champion
August 17, 2024

Since you didnt provide complete information, Im taking a guess here, that this is what youve got happening?

https://accountants.intuit.com/support/en-us/help-article/login-password/unable-validate-online-credentials-error-signing/L5vEQlub2_US_en_US?uid=lzyhyh4f

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪