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D
Davy
Level 2
August 22, 2025
Question

Unable to Validate Account

  • August 22, 2025
  • 1 reply
  • 4 views

Just opened ProSeries on a different laptop computer, completed the download.  Now I am unable to access the 2024 tax year software.

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
August 22, 2025

Does the message say something about validating online credentials?


https://accountants.intuit.com/support/en-us/help-article/login-password/unable-validate-online-credentials-error-signing/L5vEQlub2_US_en_US?srsltid=AfmBOoqDftzu3dbRMEEFm-ShSnojgTqotkwX0N6FFl6eFe_J0bLLEp7i

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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