Question
Unable to sign in offline for TY2025
In past years I was always able to sign in while not connected to the Internet. I provide mobile tax service in rural communities where there is often not an internet connection.
This year suddenly I am no longer able to sign in offline. When I start ProSeries it says "Internet connection required" and has a "Sign in offline" button. But when I put in my e-mail address and password, it brings back the "Internet connection required" screen but this time there is only the "Troubleshoot" and "Try again" buttons. Try again just brings back the same screen. In fact, from that time on I am caught in a loop and the only way to exit is to use Task Manager and end the process.
Please bring back the ability to sign on offline for 2025!
