On the "Pay by Refund" ad , there is a close button. If you close it, you will be able to use proSeries program. Did you try that and its still freezing,? can you share screenshot

T

Terry53029

Intuit Community Champion

I use Norton, and you can exclude ProSeries from VPN.

Just-Lisa-Now-

Intuit Community Champion

FWIW that dumb window popped up on my screen too, but it let me hit the X in the corner, I couldnt even read the entire message in the window, the window was too small, so Im not sure it there was a button to click yes or no, I just X'd it

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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