Trying to open 2016 Proseries-Says does not support this browser

Forum|Forum|4 years ago
June 23, 2022
2 replies
51 views

2016 Proseries won't open due to browser issue

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Yes, they sent out an alert weeks ago telling us to update our older versions of the program before Microsoft discontinues Internet Explorer, otherwise the program wont open.

Go to the Windows Programs menu, find ProSeries 2016 and use the Update option in that menu. Heres a screen shot for 2019

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

sjrcpa

Level 15

Looks like we need a counter for this one.

The more I know the more I don’t know.

T

TaxGuyBill

Level 15

@sjrcpa wrote:

Looks like we need a counter for this one.

That is largely because Intuit is stupid.

For some bizarre reason, they forced ProSeries to use Explorer regardless of what browser you actually used.

Then, although Microsoft announced the end of Explorer over a YEAR ago, Intuit finally got around to doing anything about it about a month ago. There is absolutely NO reason why they shouldn't have done this updating last summer, other than the incompetence of the development team (or more likely, whoever is in charge of the development team).

IRonMaN

Level 15

"Yes, they sent out an alert weeks ago telling us to update our older versions of the program before Microsoft discontinues Internet Explorer, otherwise the program wont open."

But who has time to read those silly little alerts 😉

Slava Ukraini!

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