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Just-Lisa-Now-
Intuit Community Champion
August 4, 2023
Question

This rejection was reported over in the PS FB group yesterday, does anyone remember it?

  • August 4, 2023
  • 2 replies
  • 26 views

I know I remember seeing it either earlier this season or last, does anyone remember the outcome?  I think this weeks update went awry.    Theyve already tried deleting email addresses and cell phone numbers on the fed info worksheet....is there another place they might be also?   Theyve also repaired updates, Im not sure what order of events theyve done all this in though.

 

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2 replies

August 7, 2023

Thanks for the report, Lisa. We'll need more information on this. Please respond to this post if you are experiencing this rejection after updating your email and/or cell number so we can research further. 

Level 2
August 15, 2023

Morning,

 

I was the one who submitted the post on the FB group and Lisa has been amazing in helping me out. What info do you need from me to assist in resolving this, as I have tried everything

Just-Lisa-Now-
Intuit Community Champion
August 28, 2023

@1569  Robert (posted above) still had this error and cant seem to get it fixed on his end, is anyone available to help him figure this out?  

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
August 28, 2023

@CPAguy @Just-Lisa-Now- Working to get this shared to the appropriate team, thank you for the tag.