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IRonMaN
Level 15
April 24, 2023
Question

The renewals are out

  • April 24, 2023
  • 3 replies
  • 54 views

So I received an e-mail a little bit ago telling me that I can review my renewal quote.  So I'm curious, so I click on the link and I sign in and then a message comes up telling me that they are having trouble retrieving my Lacerte renewal quote.  I'm glad they are since I wasn't planning on using Lacerte next year. 😳

Anyway, I logged in without the link and I see they have bumped up the price but not by an astronomical amount.

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    3 replies

    abctax55
    Level 15
    April 24, 2023

    That's funny... except it isn't.   Sure doesn't go a long way towards instilling confidence in the Company now does it?

    I love my Lacerte software for processing returns.  But it has been SO unstable & temperamental when downloading updates that it's become a problem.  I'm networked, with three 'seats'.  It can take a couple of hours to get updates loaded (mainly those Thursday afternoon ones, the big ones).   It was so bad I would rearrange the staffing schedule because of it.

    And I'm will be evaluating other software before re-upping as the situation just isn't viable.  And I'm NOT  hosting candidate.... too many internet outages here in rural/resort Northern California.  Plus, Intuit shutting down the ability to work off-line this year was a real pisser.  

    HumanKind... Be Both
    IRonMaN
    IRonMaNAuthor
    Level 15
    April 24, 2023

    A couple of hours for an update would drive me bonkers.  I'm patient, but not that patient.

    Slava Ukraini!
    abctax55
    Level 15
    April 24, 2023

    Some of it because of slow internet.... but I have the fastest I can get at my location (remember, rural, resort....just outside of 'downtown'.  

    But the networked part seems to cause a lot of the problem too.

    HumanKind... Be Both
    Just-Lisa-Now-
    Intuit Community Champion
    April 24, 2023

    I get a Lacerte screen too. Then when I try to view my own quote, it tries to sell me that Hosted BS.

     

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    IRonMaN
    IRonMaNAuthor
    Level 15
    April 24, 2023

    Yup. 

    Slava Ukraini!
    PATAX
    Level 12
    April 25, 2023

    I think all of the tax software companies do that, i.e.  send out the invoices or bills for the next year's software. Tax season just ended April 18th, and for many of us it continues, yet they send the bills out already. I think I'm going to send my own billing invoices out to my annual clients for their 2023 tax returns right now.

    IRonMaN
    IRonMaNAuthor
    Level 15
    April 25, 2023

    "I think I'm going to send my own billing invoices out to my annual clients for their 2023 tax returns right now."

    Don't forget to add that PITA fee 😁

    Slava Ukraini!
    The_AntiTax_Man
    Level 7
    April 25, 2023

    Yearly Intuit stock recap:

    On 04/26/22 closed at $421.31/share; on 04/25/23 closed at $419.83

    Year low $353.31 on 05/18/22; Year high $489.23 on 08/15/22

    No progress in the stock price either.

    CEO: Sasan K. Goodarzi There is plentiful tech talent available for Intuit to snap up at a reasonable price currently.  Get that talent in-house to improve the software [and this web site] now, please.