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Level 2
February 4, 2024
Question

The program want to charge me $ 52.00, but it is correct.

  • February 4, 2024
  • 2 replies
  • 7 views
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2 replies

IRonMaN
Level 15
February 4, 2024

If the amount is correct, what's the problem? 🤔 🤔

With billing problems, you need to call Intuit.  Nobody here can help out with those issues.

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
February 4, 2024

Without more information, nobody knows if thats correct.  Please describe whats happening.

That sounds like a Pay Per Return charge.   Did you purchase an unlimited filing package?   Did you purchase Basic unlimited but downloaded/installed Professional by accident?

Basic users are allowed to download Professional for use to prepare business returns on a PPR basis, if you try to use Pro to prepare a 1040 it will ask for payment too.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪