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A
AlJr
Level 3
February 6, 2026
Solved

The 1040 government copy and the client copy are different

  • February 6, 2026
  • 2 replies
  • 20 views

I have client's 1040 government and client copy are different and do not have the same refund.  They have auto loan deduction and overtime deduction which is causing the problem.

Best answer by Kathi_at_Intuit

Paper and print preview are correct.  PDF which goes to my client portal is wrong!


Hi @Just-Lisa-Now- Looks like it's on its way up the ladder.

2 replies

A
AlJrAuthor
Level 3
February 6, 2026

The OT on schedule 1-A part III is not printing or calculating on the client copy only which in turn is not on the 1040 and shows a wrong refund.  How the heck is this not caught in quality control.  The government copy and preparer copy are correct.

ljr
ljr
Level 9
February 6, 2026

we don't use the 3 different copy versions - we print 2 copies of the filing copy with the watermark on it - one copy for client on copy for us. 

I tried it once and I ended up not picking all the correct choices on client or preparer copy and got annoyed and said the ---- with it. 

 

    A
    AlJrAuthor
    Level 3
    February 6, 2026

    Regardless all the copies should be the same!!!!

      ljr
      ljr
      Level 9
      February 6, 2026

      sometimes not - you have to check always print, if needed, never - confirm that it is not set to never 

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