Tax file backup

Forum|Forum|3 years ago
June 14, 2023
2 replies
26 views

I think I know the answer - just isn't answer I want!! ☹

I had a computer issue - crash. I thought I had Carbonite backing up files on my computer - it was except my tax files. Is there any way of retrieving lost files? Almost all were filed electronically.

Thank you for any suggestions.

Richard

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

You're the only one with access to your client files, if you didnt back them up, unfortunately they're gone.

Tried getting an IT person to try and resurrect anything on the hard drive?

I use Carbonite as well and almost did the same thing as you this year, I totally forgot to tag the 2022 data folder back when I installed 2022 for backup until late February, I suddenly noticed the little dot wasnt next to the folder!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

R

richieAuthor

Level 3

Thank you for your response (wish it had been different but I'm not going to shoot at the messenger for my mistake!!!). I will look into seeing if I can get files back as you suggest.

Richard

IRonMaN

Level 15

I also use Carbonite, but I also use an external hard drive backup in addition to it. You can never be too safe. And for the record I'm not paranoid --------------------- but I do use Intuit products so you can never be too safe. 😅

Slava Ukraini!

R

richieAuthor

Level 3

Thank you IRonMaN

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