Tax Balance dues not taken out timely

For direct debits, I've seen a couple day lag before but not a lag of 21 days. Checks in the mail though I have seen delays of weeks and weeks. 

First, I’d confirm my entries are correct. The only errors I’ve had with IRS or NY automatic withdrawals have been self-inflicted.

Finding none, I’d call tech support. They have additional records about the electronic filings.

If neither of them were pulled, Id have to guess a routing or account number issue (did they give you the routing number for wire transfers by mistake or something like that?)....but personally, if Id had them scheduled for the 1st and noticed on the 5th they still hadnt been pulled, I would have called EFTPS to see what the problem was, then there were still 10 more days to make a timely payment.

I got an IRS notice that the estate owed the $105 plus interest, even though I had it debited from the bank. The next day I looked at the bank statement and it was debited, paid to "USA."

I sent a copy of the bank statement, and the account was corrected.

Many similar posts about this issue on this forum and other forums. One of the reasons why I give them the payment vouchers and estimates and let them mail and pay it themselves. No client has ever complained.