Skip to main content
Level 2
February 16, 2021
Question

system would not allow to click e filling option

  • February 16, 2021
  • 2 replies
  • 19 views

I have two clients files working on e filling as other clients, some how when I click e file box, it auto show me error saying client is not eligible to file e filling b/c I have entered fiscal year date information on form 1040.

I don't get it, I have entered all info same client file as usual.

Do you know what's might cost this error?

Appreciate your advise.

This topic has been closed for replies.

2 replies

Level 2
February 17, 2023

Has anyone figured out what cuases this message and how to resolve ?

Intuitjhaze
Level 5
February 17, 2023

hey there @vannun33 @alexsmith211 can you share a screenshot of the issue? I'd like to pass that on to the team internally.

IRonMaN
Level 15
February 17, 2023

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/efiling-2021-return-in-2023/00/246368

Are we talking about this issue?

As far as vannun goes, I sure hope we aren’t still waiting for an answer after this long😅

Slava Ukraini!