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A
acook
Level 2
March 28, 2022
Question

Submission is a duplicate of one that was previously received

  • March 28, 2022
  • 3 replies
  • 34 views

We've had over a dozen returns get rejected from efile with the message (10) Submission is a duplicate of one that was previously received. I find this hard to believe that all of our client rejects have had identity theft. Any suggestions? Software glitch? we've tried updates and tech support and nothing.

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3 replies

sjrcpa
sjrcpa
Level 15
March 28, 2022

Have IT check to see if your systems have been breached.

The more I know the more I don’t know.
    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    March 29, 2022
    Yep, Id be on he phone to my cyber insurance company ASAP.
    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
      D
      Dusty2
      Level 6
      March 28, 2022

      Did you file an extension for them?  If so did you turn the extension off before regular efiling?

        P
        ptax255
        Level 6
        April 2, 2023

        Did you find a solution? I am having a similar issue when I look at EF clients tab. I know some of them I submitted, but they say not e-filed. When I try to e-file again this error pops up.

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