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Level 5
February 10, 2025
Question

State Return not printing to PDF

  • February 10, 2025
  • 3 replies
  • 20 views

Good morning.    Here we go again.  I have had this issue multiple years, and here again now in tax season 2024.    When I complete a tax return, (federal and state) and print to PDF here is what happens almost always:

 

1.  Client copy PDF of the federal and state return (which includes cover letter invoice, etc.) prints fine to a fll PDF;

2.  Preparer copy PFD of federal and state return (which includes all of the same things) will print the cover letter invoice, federal return, and all notes; but state return does not get printed.   Unknown error #10250.

 

This has been going on for multiple years now.   Very frustrating.  

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3 replies

Level 10
February 10, 2025

I never print different copies (client, filing, preparer). I just get the Filing copy set up to print everything I want, and use the "select which forms print" on the printing page if there are any I want to delete for that particular return.

Never had a problem in 20+ years with getting what I want printed to either printer or PDF.

I'm sure that may not work for everyone, but it gets the job done for me.

Just-Lisa-Now-
Intuit Community Champion
February 10, 2025

that 10250 error has plagued people for years, I only had it happen once years ago, I powered off my printer and rebooted the computer it never came back again.   FWIW I do the same as jeff, I only pint the File Copy and I add a few handy worksheets to it.

https://accountants.intuit.com/support/en-us/help-article/printers-printing/resolving-printing-errors-proseries/L6r0hr4aO_US_en_US?srsltid=AfmBOorSPTYEsku_VNQdxVtsMzZS6SNhTmqsOYcjFKReC6Gx-BYMC5ow&uid=m6z75ium

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ljr
Level 9
February 10, 2025

I only use the filing copy - we print 2 - one for client one for us

I've never messed around using the other ones

Level 3
February 10, 2025

I only do the filing copy.  I do print and pdf.  Print copy for client and pdf for me.  Never have any problems.