Skip to main content
L
LMH
Level 3
January 28, 2026
Question

Software problems

  • January 28, 2026
  • 2 replies
  • 3 views

Form 8615 will not calculate

Enter all the information, parent's taxable income and nothing calculates. 

Software glitch?

2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 28, 2026

seems to be working fine for me...which box did you check at the top in that 18-23 smart worksheet?  Its an oddly worded question with a double negative or something, if you choose NO, the form will not compute.

I just tested it for a 19 year old and a 14 year old each with 2500 in interest and it computed fine for me.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    L
    LMHAuthor
    Level 3
    January 28, 2026

    Income limit is $2700

    Kathi_at_Intuit
    Kathi_at_IntuitModerator
    Moderator
    February 2, 2026

    Hi @LMH nice to see you in the Community and thanks for posting about Form 8615 not calulating. We would reach out to ProSeries Support for help with this. They would be able to remote in and take a look with you. 

    **Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.**
      T
      theguruoftaxes
      Level 2
      January 28, 2026

      Pro Series always has problens every year.

       Schedule C form wont let you scroll and fill it out. Im sick of pro series. Customer service is a joke

      Terms & ConditionsAccessibility statement
      Tax software
      Intuit Lacerte Tax
      Intuit ProConnect Tax
      Intuit ProSeries Tax
      Referral Program
      Workflow add-ons
      Intuit Tax Advisor
      Hosting for Lacerte & ProSeries
      eSignature
      Protection Plus
      Pay-by-Refund
      Intuit Link
      Accounting solutions
      QuickBooks Online Accountant
      QuickBooks Accountant Desktop
      EasyACCT
      Training & support
      Training Center
      Learn & Support
      Resources for starting a tax practice
      Tax Pro Center
      How to get started offering advisory services
      Call Sales: 833-564-8436
      Sitemap
      Turbotax icon creditkarma icon QuickBooks icon Mailchimp icon
      About Intuit Join Our Team Press Room Affiliates and Partners Software and Licenses

      © 2026 Intuit Inc. All rights reserved.

      Intuit, QuickBooks, QB, TurboTax, ProConnect, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

      By accessing and using this page you agree to the Terms and Conditions.

      Terms and Conditions About cookies Manage cookies
      Legal Privacy Security
      TRUSTe
      Products
      T1 Tax Module
      T2/CO-17 Tax Module
      T3 Tax Module
      T4, T5 & Other Tax Forms
      Tax Suites
      Single Returns (OnePay)
      ProFile 20
      QuickBooks Online Accountant
      Pricing
      Pricing & bundles
      Free trial
      Learn
      Getting started
      Training
      Webinars & events
      Support
      Download & activate
      Community & support
      System requirements
      Refer a friend
      Call sales: 1-844-861-3600
      Manage cookies

      © 2026 Intuit Inc. All rights reserved.

      Intuit and QuickBooks are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

      Legal Privacy Contact Contact
      Logiciels
      Logiciel d’impôt T1
      T2/CO-17 Tax software
      Logiciel d’impôt T3
      T4, T5 et autres formulaires fiscaux
      Suites Fiscales
      PayezPourUN
      ProFile 20
      Signature Intuit pour ProFile
      QuickBooks en ligne Comptable
      Prix
      Prix et offres groupées
      Essai gratuit
      Apprentissage
      Démarrage
      Formation
      Webinaires et événements
      Soutien
      Télécharger et activer
      Communauté et soutien
      Exigences système
      Recommandez un ami
      Appeler les ventes : 1 800 943-9834
      Paramètres des témoins

      © 2026 Intuit Inc. Tous droits réservés.

      Intuit et QuickBooks sont des marques déposées d’Intuit, Inc. Les modalités, les fonctions, le soutien, les prix et les options de service peuvent être modifiés sans préavis.

      By accessing and using this page you agree to the Terms and Conditions.

      Nos offres d’emploi Contactez nous Renseignements juridiques Confidentialité