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New Member
September 29, 2026
Question

Since I updated the program, it is trying to use an old printer to print checks. How do I change it to my current printer?

  • September 29, 2026
  • 4 replies
  • 40 views

After updating the latest version, when trying to print a paycheck, it is telling me that it cannot open pri nter, and shows an old printer no longer in use. Then it say Runtime error.   How do I get it to use my current printer?

  

4 replies

sjrcpa
Level 15
September 29, 2026

I think you want the QB forum. You posted in ProSeries which is professional tax preparation software and it doesn’t print checks.

The more I know the more I don’t know.
Just-Lisa-Now-
Intuit Community Champion
September 30, 2026

banking products might?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
September 30, 2026

CTRL + SHIFT + P  brings up the Printing options window, at the bottom of the list is the Printer /PDF and DMS setting choices   Sometimes an update swaps them out, I dont know why.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Kathi_at_Intuit
Moderator
September 30, 2026

Hi ​@VLF41 welcome to the Community and thanks for posting your first question. You have posted in the ProSeries forum. If this is for EasyACCT let us know and we would be able to move the post there.

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