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Prometheus
Level 2
April 2, 2023
Question

sign in to proseries 2022 issue

  • April 2, 2023
  • 2 replies
  • 20 views

Suddenly, I can't sign in to Proseries.  I logged out to some tasks, and then when I went back in I get a blank sign in page in which I cannot enter my username and password.  Anyone out there run into this?

This topic has been closed for replies.

2 replies

dkh
dkh
Level 15
April 2, 2023

Have you rebooted your computer then tried to login ?  

PrometheusAuthor
Level 2
April 2, 2023

Thank you.  Yes.  Several times.  Still not working

dkh
dkh
Level 15
April 2, 2023

Try doing the Repair Updates   (the pic shows 20 program..you'll obviously want to do 22)

 

dkh
dkh
Level 15
April 2, 2023

here is a post that mentions  blank screen when logging in   

Blank login page ProSeries 2022 - Intuit Accountants Community

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