Scam Alert

Forum|Forum|3 years ago
March 29, 2023
5 replies
41 views

I prepared a tax return about 2 or three weeks ago for this lady who is an Illinois resident.

The Illinois return was processed and accepted and she has her refund.

Today she gets a letter from supposedly from the Illinois department of Revenue requested additional information about who she is and other information or they will hold up the processing the tax return and not issue her her refund.

She already has her refund.

Does this sound like a scam to you?

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Camp1040

Level 10

I have had clients have their Federal refund held pending additional verification, I don't file many state returns since I am in a no income tax state.

R

rcooley25Author

Level 7

It does not make any difference whether it is state or federal. They want to hold up a refund that she already has received. Something smells fishy here.

qbteachmt

Level 15

Never use contact info from a letter or email. She should follow up, but she should find (or you should provide) the reliable contact info. That way, you are not working in the barrel they are fishing in.

Don't yell at us; we're volunteers

Just-Lisa-Now-

Intuit Community Champion

Ive heard of this happening with IRS...the refund gets issued then an ID verification letter shows up that says you need to verify before they can issue the refund.

I generally tell my clients to go through the ID verify anyhow, just so it doesn't end up hanging up next years refund when that ID verification goes unverified.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

BobKamman

Level 15

Have you seen the letter and the envelope it came in, or is this information coming from someone who may be easily confused and distraught?

What about her federal return? Refund? Paid yet?

PATAX

Level 12

It could be or maybe it isn't. The letter may have went out even though the refund was received. What is the phone number on the letter? What is the address, what is the email address, etc.. Look at all that information and you should be able to determine if it is legitimate. If she already received the refund then it's a moot point anyways.