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Level 2
February 10, 2024
Question

Return stuck at received by intuit since 2/7/24, all other returns have been completed

  • February 10, 2024
  • 2 replies
  • 10 views

i have a tax return that is reading Received by Intuit since 2/7/24, Other returns that I filed that day and after have already been accepted by Fed and States.  Any solutions?

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    2 replies

    Jim-from-Ohio
    Intuit Community Champion
    February 10, 2024

    Does the return have energy credits?  If so the solution is to patiently wait with the rest of us that have returns stuck at intuit with energy credits. 

    Level 2
    February 10, 2024

    yes it does.  OK thanks so much.  It has been driving me crazy.

    Level 2
    February 10, 2024

    At this time, I have two clients stuck this way.

    Does Intuit know why they are holding them?  Or for how long?

     

    IRonMaN
    Level 15
    February 10, 2024

    There was a post from a moderator yesterday saying they are investigating the issue so they know about it

    Slava Ukraini!
    Level 8
    February 10, 2024

    I’m asking clients before I book the appt if they have any energy related items.  If they say yes, then I’m telling them the form isn’t ready and booking them two-three weeks out.  I don’t want those 5-10 returns sitting in a drawer waiting until they fix this.  At least I’m not Jim, or I’d have 800 sitting in the drawer!