Solved
Retrieving most updated taxpayer files
I have SO screwed up my client files.
I tried backing up/downloading..
I now have three different files of PROWIn25. .
I used the “restore” guidelines within the program, I now show 3 sets of the same client… One from C drive, one from desktop and one from backup drive
None of the files show the current, updated taxpayer info..
ProsSeries support number is not open.
Any ideas/suggestions as to how to retrieve the “actual” files and remove the incorrect ones?
Many show “transferred” under client status, but that was not really their “current” status.
Ugh… This season has been a nightmare…
