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S
stellex356
Level 3
May 24, 2023
Question

Restoring backed-up e-filing status

  • May 24, 2023
  • 1 reply
  • 13 views

I recently purchased a new computer running Windows 11. I backed up my client data from my old PC. I downloaded and installed ProSeries Professional on the new PC and restored my clients to the new installation. The client tax files along with my e-signature files were all restored. What was not restored was the e-file data center which is blank. How do I restore the e-file center data?

 

Steve T.

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
May 25, 2023

Highlight the list of clients, then instead of Receive Acknowledgements use Update Acks of Selected Returns, that will pull all the EF data back in.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    S
    stellex356Author
    Level 3
    May 26, 2023

    Thank you for your response. 

    Unfortunately, that did nothing. On my EF Center, I have clients in my All tab, Pending tab and eSignature tab. However, my Accepted tab is blank even though I e-filed over 400 tax returns through April 2023.

    Steve T.

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