Replenish PPR account has years of credit card history, wont delete

Forum|Forum|1 year ago
February 16, 2025
1 reply
4 views

Hello,,

Yesterday I needed an organizer and needed to replenish my account (ProSeries) to print. It popped up a windows with a spiel about an improved experience, and then displayed a list of my credit cards Ive used with Intuit for a significant history of ~12 different cards. ( I have -0- current cards on file in my payment methods). I clicked the provided link and it took me to my payments page, where indeed I have no current cards listed for payment.

Why is Intuit maintaining a history of credit cards I have used, displaying them, even when I have explicitly deleted them from my account. Can anyone tell me how I clear this inappropriate history and presentation?

Thanks

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

I had a bunch of old ones in there at one point too, sign into My Account with the link here

https://accountants.intuit.com/support/en-us/help-article/multi-factor-authentication/signing-account-proseries/L2QKKM6ND_US_en_US?srsltid=AfmBOopJZGLOFUjlrSneQ3QG4z59lw4GPeyfyI4F1nzaMe3MWRUwKkKU&uid=m77xfsoo

Then go into Billing, Payment Methods and see if any of them are listed and have 3 dots next to them that you Delete them. Right now I have only 2 listed, The primary one lets me delete, the other doesnt have the dots (I dont know why)....but I think I got rid of all the old ones in there...maybe you have to make it Primary in order to get rid of it?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

D

dchannamAuthor

Level 3

Hi,

None of the cards are listed in my primary account, I have concerns over security with the PPR app saving all my credits cards without my authorization.

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