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Level 4
January 21, 2025
Solved

PS 2021- No files open

  • January 21, 2025
  • 1 reply
  • 16 views

When I select a file message is: Cannot locate c: ... (in every PS21 file)

Would you like to browse?

Please Help!

This topic has been closed for replies.
Best answer by richard6

Good luck.  If they fix your problem, please come back to share what the issue was so others can maybe be helped in the future.


I will keep you informed. PS Support also recommends a clean reinstall of PS21. I'll try that soon.

I created a new client file today in PS21 and had no trouble opening it! Don't know exactly what that means, if anything pertinent...

1 reply

Jim-from-Ohio
Intuit Community Champion
January 22, 2025

is it pointing to ProWin21 under 21Data?

richard6Author
Level 4
January 22, 2025

Yes. Box says: Homebase-File Open Error

Cannot Locate c:\prowin21\21data\abar9612.21ifile. Would you like to browse?

IRonMaN
Level 15
January 22, 2025

If you open up your computer's file explorer and open up your ProSeries folder, is there a data a folder there and does it have files in it?

Slava Ukraini!