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Level 4
January 21, 2025
Solved

PS 2021- No files open

When I select a file message is: Cannot locate c: ... (in every PS21 file)

Would you like to browse?

Please Help!

This topic has been closed for replies.
richard6Answer
Level 4
January 23, 2025

Good luck.  If they fix your problem, please come back to share what the issue was so others can maybe be helped in the future.


I will keep you informed. PS Support also recommends a clean reinstall of PS21. I'll try that soon.

I created a new client file today in PS21 and had no trouble opening it! Don't know exactly what that means, if anything pertinent...

11 replies

Jim-from-Ohio
Intuit Community Champion
January 22, 2025

is it pointing to ProWin21 under 21Data?

richard6Author
Level 4
January 22, 2025

Yes. Box says: Homebase-File Open Error

Cannot Locate c:\prowin21\21data\abar9612.21ifile. Would you like to browse?

IRonMaN
Level 15
January 22, 2025

If you open up your computer's file explorer and open up your ProSeries folder, is there a data a folder there and does it have files in it?

Slava Ukraini!