ProSeroes 2020 Federal Form 1065, unable to print to printer

Forum|Forum|4 years ago
September 12, 2021
4 replies
38 views

I am trying to print client 1065 return and worksheets. I am able to print to a PDF but cannot print to printer.

'xxx.tmp'

The message is, "Adobe Acrobat Reader could not open 'C282.tmp' because it is either not a supported file type or because the file has been damaged....."

Has anyone else had this issue? Both ProSeries and Windows 10 updates have been installed, my workstation has been rebooted.

Thank you.

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Is C282 the file name for the return?

Id save and exit the return, then come back and see if you have better luck.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

H

HGHAuthor

Level 3

HI Lisa, C282 is not the name of the return. Each time I attempt too print it creates a new .tmo file with a random name, so the message actually changes but the results are the same.

I've exited, rebooted, reentered and retried with the same results.

Just-Lisa-Now-

Intuit Community Champion

So you can't print ANY return to the printer? Or just that one? Is this a new issue, just started recently? You may want to run REPAIR updates and see if that helps at all.

Close ProSeries and you'll find REPAIR Updates in the Windows Programs menu under the ProSeries 2020 menu heading.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

PATAX

Level 12

Maybe check to see if your specific printer has been selected as the DEFAULT printer.... Maybe something changed it...

H

HGHAuthor

Level 3

I checked, the printer is my default Windows printer and my ProSeries Professional printer.

Thank you for posting!

N

Norman2001

Level 6

Can you print the pdf?

H

HGHAuthor

Level 3

I can print to PDF

F

Frank F

Level 3

It is now Mid-Late February 2022. I can not print to a printer nor can I print to a PDF.....

Something is very broken.

Windows 10. HP Printer.

Form 1065 ( and or Calif Form 565) ... which is where we all must start,,,,,

C

CMaurice

Level 2

Hi Frank. I am having this exact same issue. Feb and State (California) 1065. I cannot print to my printer or to a pdf? And it's only for 2022 program. I can print 1065 to both from my 2021 program (I'm using Pro Series Professional). Any ideas?