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Level 2
March 5, 2024
Question

Proseries updates too frequent on hosted platform

  • March 5, 2024
  • 1 reply
  • 7 views

From previous experience using hosted environments we understood the host would do all updates in the background but I am prompted to update Proseries several times a week. Why am I constantly getting bothered with this when it should be automatic in the background?  

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1 reply

Level 3
March 7, 2024

Are you seeing the popup while launching ProSeries.?

Please provide the screenshot of the popup.

Level 4
March 7, 2024

This doesn't just happen when we forget to run the update on Thurs/Fri.  Every once in awhile it won't allow a Convert/transmit because you need to run another update....numerous in a week.  The other preparer is correct.